The Beginner's Guide On creating and managing a grocery delivery app

Introduction

Do you remember when you wanted to roller-skate or desired to be an excellent painter but did not have any expertise in the field? Did you decide against your dream and hop on to another thing? We are sure you had not. You would have contacted a professional roller-skater or enrolled in some painting class.

Fast forward to the present time. Since you are here, it is clear that you are toying with the idea of developing a grocery delivery app. And what you need to venture into the industry successfully is a little guidance and information that can make a difference.

The entire food delivery app industry can reach 320 dollars billion in market size by 2029. Also, Uber Eats is the most famous food delivery app today. But your grocery delivery app can dethrone it if you note a few things.

If you want to create wonders and bask in the success of your grocery delivery app, this blog is the right piece of information. From the types of grocery delivery apps to the features to include to the steps to follow, you will find everything here!

How can you create and manage a grocery delivery app?

Just like you can not make a dish without all the ingredients, you can not develop a masterpiece with a mere list of app features. 

You require to have complete knowledge of how the whole process takes place. And for this reason, we describe the various stages you will encounter while developing your grocery delivery app.

Concept and objective

The first thing you need to do is create a concept and analyze your app's final objective. You should determine your target audience, the type of grocery delivery app you want to launch, the problem you wish to solve, and how.

Doing so will help you develop the technology stack required, comprehend how much time the app development will require, human resources, etc. 

Also, at this stage, you can learn from your rivals and see what worked for them and what did not. 

Basically, your aim should be to come up with ways in which your grocery delivery app will be different from its contemporaries. 

Wireframes and prototypes

When you are at stage two of your grocery delivery app development, it is expected that you will have created a roadmap by then. It is so because knowing about your target audience, their pain points, etc., will make it easy for you to come up with user flows and stories.

Wireframing and prototypes are essential as they enable you to build your mobile app's visual side and later see whether you want to change anything before you commence your grocery app development procedure.

Development

Whatever you have compiled so far, including the User interface and user experience-related things, will come into a reality at this stage (the iterative development process). Here, your team will develop every part and functionality of your grocery delivery app, which your QA team will test for bugs.

In a nutshell, this stage requires you to ensure whether your grocery delivery app has all the features that were agreed upon and it does solve your audience's problems.

Testing

Once your grocery delivery app is ready, you need to check it for bugs with the help of your QA team. Your team must perform the following types of testing:

• Unit testing
• Integration testing
• System and acceptance testing

Launching

The final stage of your grocery delivery app's development entails maintenance and launching. Once your QA teams green light the app, you can launch it on the chosen marketplace. 

But you must know that the entire process is not over yet. You will need to seek feedback from your users and keep modifying the app with the changes in technology and user behavior over time.

Thus, you must update your app every month.

What can be the approximate budget of your grocery delivery app development project?

Your grocery delivery app development costs around $12000 to $20000. However, the total cost of development varies in accordance with the following factors:

• The type of team you have opted for is in-house, freelancers, outsourced, or a local agency.
• The country you are developing your app in.
• The type of grocery delivery app you intend to develop.

What are the types of grocery delivery apps?

Before we talk about the features to include in your grocery delivery app, you must know the type of app you want to launch. Imagine someone asked you to write a letter in Greek. Would you be able to draft a letter without knowing the Greek alphabet? NO 

In the same way, you can not develop a grocery delivery app without knowing the types you can opt for. Thus, you should learn about the types first.

An Aggregator Grocery Delivery App

Suppose you want to act as a mediator between shoppers and grocery stores. In that case, you will need to get an aggregator grocery delivery app. Your clients will be those who own their grocery stores and possess a chain of stores.

Here you will tie up with local grocery stores and list an array of grocery stores on your app to let your customers choose one store and shop from there.

A Dedicated Grocery Delivery App

This type of grocery delivery app is similar to the previous type, with only one distinction. The distinction is that you will need to manage the complete order process; that is, you will need to hire your own fleet of delivery agents to help grocery stores tie up with you to deliver orders.

Here you are not just a mere mediator. Instead, you need to bear more responsibilities and ensure that your staff delivered the order placed to the concerned customer.

Now that you know what two types of grocery delivery apps you can build, let us see the general working of these apps.

How does a grocery delivery app work?

Online grocery shopping entails three key players, and they are as follows:

Buyer

A buyer uses your grocery delivery app intending to buy groceries. They would expect to see a catalog of things they can order from so and so shop beside a few features such as payment options, live tracking, contact the delivery personnel, etc.

Personal shopper

The second player is the shopper who buys groceries after receiving orders. They also need to contact buyers for replacements if the items on the list are unavailable. Thus, you must include the feature to contact customers in your shopper's app.

The other indispensable feature is the order status, which your shoppers will keep changing as deemed right.  

Admin 

Admins' app lets admins manage the players mentioned earlier, process orders, and modify product categories. They can also refund money to customers when such a situation arises.

What are the features you need to add to your grocery delivery app?

Now that you have learned that you will need to develop individual apps for each of your three players let us see which apps need which features below.

Features for the buyer's app

Following are the features you must include in your grocery delivery app for buyers.

Registration

You will need this feature as it enables users to register them on the app and order groceries.

Product List

It helps customers see what they can order from your platform.

Search for items

The Search for Items feature helps customers search for a particular product by letting them navigate different categories of items.

Shopping Cart

This feature makes managing orders easy as users can add and remove products from their carts when required before finalizing their orders.

Payment

You can provide different modes of payment so that your customers can pay how they prefer. Also, it eliminates the fear of contracting viruses or other diseases and promotes a safe shopping environment.

GPS tracking

GPS tracking lets users track their orders by allowing them to get real-time information regarding their order delivery.

Push Notifications

Including this feature helps users receive news on the latest offers and schemes. Additionally, having such a feature in your grocery delivery app makes it easy to update your customer on the availability of frequently purchased items, etc.

Order History

Customers can use this feature to directly order through their previous orders' lists without repeating the process of ordering from the start.

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Features for the driver’s app

Following are the features you must include in your grocery delivery app for driver.

Registration

Drivers will require this feature to register themselves on the platform and start driving for you.

User Profile

Letting drivers create a profile will let admins designate order deliveries to the appropriate agent based on the areas of orders and their working. 

Details of each order

Adding this feature to your grocery delivery app will let drivers know the order details, which will help them deliver orders with ease.

GPS Tracking

The GPS tracking feature helps delivery agents locate the customers whose orders they have with them. Besides this, if they ever get lost on their way home, the GPS reminds them of the same.

Features for the admin’s app

Following are the features you must include in your grocery delivery app for admin.

Administrator Login

This feature enables admins to log in to the grocery delivery app and manage the records of customers and delivery agents.

Review Customer Profiles

Admins can use it to check their customers' profiles and see which items they order frequently and what reviews they have given on your services.

Besides reviewing their order patterns and gauging their reviews, you always have a complete list of users handy.

Manage Drivers

Managing drivers' profiles is equally important as keeping track of customers' profiles. Find out that one of your drivers is not registered or has not provided all the required documents. You can take appropriate action against them.

Manage Category List

Adding products to the catalog is necessary, and this feature enables admins to do that.

List Of Orders

The onus of managing and scheduling delivery of orders on them, and this feature helps them carry out these two tasks with ease.

Payment And Transactions

Your grocery delivery app will observe two types of payments, the one done by customers and the other carried out by your delivery guys.

Adding the "Payment And Transaction" feature lets you monitor such transactions.

Conclusion

What do you think now regarding your venture? Are you already feeling confident about developing the best grocery delivery app? We are sure you are, and we have one more thing to boost your confidence!

Do you want to know what it is? It is AppsRhino. AppsRhino provides custom mobile app development for on-demand retail businesses and has diverse market expertise. If you wish to develop an iOS or an android app, you can find both types of developers here.

Thus, you need not worry about anything. All you have to do is come to AppsRhino and share with us what you want and expect and see the magic unravel before your eyes.

What are you waiting for? Contact AppsRhino today.

Frequently Asked Questions (FAQs)

What is a grocery delivery app?

A grocery delivery app is a mobile application that allows users to browse, select, and purchase groceries online. It enables customers to have their groceries delivered to their doorstep, offering convenience and time-saving benefits.

How do I create a grocery delivery app from scratch?

Creating a grocery delivery app involves several key steps, including market research, defining features and functionalities, designing the user interface, app development, testing, and launching the app on app stores.

What features should I include in my grocery delivery app?

Key features for a successful grocery delivery app include user registration and login, product catalog with search functionality, secure payment options, order tracking, delivery scheduling, push notifications, and customer support.

How can I ensure the safety of customer data in my app?

To safeguard customer data, implement robust data encryption, use secure payment gateways, regularly update your app with security patches, and comply with data protection regulations like GDPR or CCPA.

What are some effective marketing strategies for promoting my grocery delivery app?

Marketing strategies may include social media advertising, influencer partnerships, referral programs, app store optimization (ASO), offering discounts and promotions, and collaborating with local grocery stores to attract customers.