- Introduction
- Summary
- Appointment Booking App Types
- Appointment Booking App Development: Features to Include
- Conclusion
Table of Contents
8 Things You Should Know Before Developing A Hybrid App
Introduction
Numerous businesses are striving to spring back after the mammoth impact of the pandemic. Approximately 6.2 million people did not have jobs or worked for fewer hours because of the shut down of businesses in operation. Also, the number of active business owners in the USA nosedived by 3.3 million over the significant 2-month window from February to April 2020.
Today, everyone seeks safety, wants to adhere to social distancing, and follows precautions. And the virus scares do not seem to cease any time soon with the news of new cases rising. In the midst of this, re-opening one's business while adhering to the guidelines is an uphill battle.
We have an excellent appointment booking app tool to combat this scenario. An appointment booking app will help people use your services and make reservations even without stepping into your establishments. Using an appointment booking app ensures that the Covid-19 guidelines are followed, making everyone content.
It does not matter whether you provide on-demand healthcare services, food or beverages services, hotel services, travel or tourism services, etc. An appointment booking app helps every business type maintain order and revive itself.
Summary
An appointment booking app is a way to book appointments and make reservations online. This app is the need of the hour because nowadays, people do not like to visit any place overflowing with people. This change in preferences is due to the pandemic.
Thus, owning an appointment booking app for any business is necessary to garner people's attention. It lets them know that you follow all the Covid-19 guidelines.
One thing that one needs to know is that there are numerous types of appointment booking apps, and each requires a different feature set. Types of appointment booking apps are:
- Doctor's Appointment Apps
- Online Food & Beverages Delivery Apps
- Hotel Booking Apps
- Travel & Tourism Apps
- Beauty Services Booking Apps
- Beauty Services Booking Apps
- Taxi Booking Apps
- Home Service App
- Logistics Booking App
Though the different type of appointment booking app requires different feature sets, they all have the following features in common: Integrated Calendar
It helps one to manage one's schedule
Google Map Integration It helps one to find the best route to one's destination
Smart Search It gives search suggestions based on past search patterns.
Visual Media Integration in Online Booking App It attracts people's attention via HD pictures and videos
Real-Time Booking feature It helps people make reservations anytime they want.
Payment Method Information Storage It prevents people from entering the exact details repeatedly.
Multi-Language & Global Currencies Support It lets people speaking different languages use your app and enables overseas clients to make payments.
24*7 Online & Phone Support It solves customers' queries.
Reviews & Ratings It influences new customers.
Cloud Storage Integration Preserves user data
Appointment Booking App Types
There are numerous appointment booking apps, and each requires a different feature set. We list a few types of appointment booking apps with their necessary features.
Appointment Booking App Types: Doctor's Appointment Apps
The first type of appointment booking app is a doctor's appointment app. This appointment booking app requires the following features.
- A Doctor's Sign-up Page.
- A Patient Sign-up Page.
- A feature to search with filters.
- A page to book an appointment and to cancel the same.
- A feature to start a video conference.
- An SOS button for emergencies.
- Map integration to allow easy and quick travel to the hospital.
- A secured payment gateway.
- An admin dashboard to manage everything happening on the app.
Appointment Booking App Types: Online Food & Beverages Delivery Apps
The second type of appointment booking app is an online food and beverages delivery app. The features that it should include are:
- A quick profile creation facility.
- A feature to easily place orders.
- A GPS tracking facility.
- Numerous cashback and loyalty programs
- Push notifications to inform customers of significant developments.
- An option to review and rate dishes or eateries.
- A convenient payment arrangement comprising Cash on delivery Social media integration to ease logging in to the app.
- An admin dashboard to control all the app-related activities.
Appointment Booking App Types: Hotel Booking Apps
The third type of appointment booking app is a hotel booking app. A hotel appointment booking app should include the following things.
- A quick sign-up & guest login for users.
- A feature to make reservations and cancel the same.
- A map API integration to help people reach the hotel without hassles.
- A facility to offer people to book hotel rooms offline.
- A page dedicated to managing rooms for the hotel administrative department
- An advanced dashboard to manage all the activities happening on the app.
- Multi-currency support to accept money from customers coming from different countries.
- A secured payment system to ensure safe transactions.
Appointment Booking App Types: Travel & Tourism Apps
The fourth type of appointment booking app is a travel and tourism app. This type of appointment booking app should include the following features.
- A travel planner to help tourists plan their schedule.
- A transportation booking and cancellation feature for tourists.
- A feature to book lodgings and cancel the same.
- Navigation services to help tourists navigate new places.
- A page for genuine tip reviews to help tourists make informed decisions.
- A weather forecast page lets them know what they should take along on a particular day.
- A page to let them connect with the police, hospitals, etc., immediately.
- An SOS button for emergencies.
- Push notifications to inform tourists of new programs and offers.
- A secured payment gateway to enable tourists to make payments online.
Appointment Booking App Types: Beauty Services Booking Apps
The fifth type of appointment booking app is a beauty service booking app. Its feature set is as follows:
- Social login & sign-up page for users
- Sign-up for beauty professionals to register on the app.
- A facility for customers to view beauty services
- A page where customers can schedule appointments
- A page for beauty professionals to manage bookings and cancellation
- Push notifications to inform everyone of the latest updates
- A map API integration to let customers find your building easily.
- A payment gateway integration to give customers various ways to make payments
- A dashboard for the proper management of the app.
Appointment Booking App Types: Taxi Booking Apps
The sixth type of appointment booking app is a taxi booking app. A taxi appointment booking app should include the following features:
- A page for drivers to create their profiles.
- A page for users to sign up.
- A page where users can instantly book taxis.
- A page for viewers to view how long they need to wait before getting a cab.
- A taxi tracking facility in real-time.
- A map API integration for drivers to reach customers' locations.
- A page for users to give feedback & rate their experience.
- A facility for payment, including Cash and other modes of payment.
- Push notifications for informing drivers and users of crucial developments.
- A dashboard for admins to manage all the activities on the app.
Appointment Booking App Types: Home Service App
The seventh type of appointment booking app is a home service app. A home service app should include the following features:
- A page for handypersons to create their profiles.
- A guest login and sign-up page for users
- A GPS integration for handypersons to reach customers' houses.
- A feature to ensure transparent pricing
- A page for users to schedule appointments
- The provision of multiple payment options, including Cash
- A dashboard for admins to manage every activity taking place on the app.
Appointment Booking App Types: Logistics Booking App
The eighth type of appointment booking app is a logistics booking app. This type of appointment booking app must include the following:
- A page for client registration
- A page for scheduling and managing booking
- A feature to track delivery locations
- The feature to accurately produce estimates
- A feature to guide users in choosing the right vehicle
- A feature to provide real-time traffic alert
- Multiple payment gateways to provide users with different payment modes
- An advanced dashboard for admins to monitor all the activities taking place on the app.
Appointment Booking App Types: On-demand Drug Delivery Apps
The ninth type of appointment booking app is an on-demand drug delivery app. An on-demand drug appointment booking app should have the following features:
- A page for social sign-up & guest login
- A page for pharmacy stores and delivery staff to create and manage their profiles.
- A feature for patients to upload prescriptions.
- A feature to search with filters.
- A feature to ensure transparent pricing & drug delivery fares.
- The inclusion of secure and diverse payment options, including Cash on delivery.
- A feature to send delivery updates to customers.
- A GPS integration for delivery guys to find customers' locations.
- An advanced dashboard for admins to monitor all the activities taking place on the app.
Appointment Booking App Development: Features to Include
This blog section lists all the standard features of an appointment booking app. Earlier, we stated features specific to each type of appointment booking app. One can include the following elements in any appointment booking app without overthinking.
Appointment Booking App Development: Integrated Calendar
A well-displayed, easy to manage calendar possessing customization options enables users to organize their schedules and various tasks. Such a feature also helps app developers gain insights into user behavior.
Appointment Booking App Development: Google Map Integration
A Map Integration guides customers/ delivery guys to travel through the right path between source and destination. Such a feature helps users decide where they would like to avail themselves of the offered facilities.
Appointment Booking App Development: Smart Search
An intelligent search is the need of the hour as many appointment booking apps have massive databases. The intelligent search feature makes it easier for users to search for things on the app. You can also modify the feature by displaying suggestions based on what the user is typing or has searched for previously. You can also include options like price and distance in the search algorithm to further better the feature.
Appointment Booking App Development: Visual Media Integration in Online Booking App
A visually appealing app charms people and captivates their attention for longer. Therefore, add pictures and videos according to your target audience and the aim of the appointment booking app. You can add photographs of your products, employees, and establishments to adorn your appointment booking app. Using high-resolution media is the best choice of media selection. Users see what services they will get through appealing and vivid pictures. You can add pictures showing alluring hairstyles, the best quality products, and how your staff works with customers if you offer beauty services.
Appointment Booking App Development: Real-Time Booking feature
This feature helps eliminate the incessant phone answering saga for the professionals' availability inquiries. Also, it reduces the manual registration for receptionists. Such a feature helps professionals examine which appointments they can accept and which appointments need rescheduling. And customers get to choose a convenient time for appointments and receive immediate notifications confirming their reservations/appointments.
Appointment Booking App Development: Payment Method Information Storage
Every appointment booking app needs a secure database with access to a user's bank details or credit/debit card details. This arrangement prevents users from every time typing in their details as they make payments. You should encrypt user details and go for a high level of encryption for storage and transaction purposes. Moreover, it would be best to incorporate multiple payment options as this step makes them closer to becoming regular users of your appointment booking app.
Appointment Booking App Development: Multi-Language & Global Currencies Support
It is not a hard and fast rule that only a particular set of people will use your appointment app. Thus, you need to include multi-language support. This move helps people of different languages use the app without hassles and gives you more customers/ clients. Also, include global currency support to ensure your overseas clients can make payments without exertion.
Appointment Booking App Development: 24*7 Online & Phone Support
Everyone faces some difficulties while using anything. Therefore, including a 24*7 online and phone support service in your appointment app is essential. You should be available to answer your customers' queries all the time via their mode of preference. Some people prefer the traditional way of obtaining help, asking for use over a phone call. On the other hand, some like to contact customer care via the internet.
Appointment Booking App Development: Reviews & Ratings
This feature plays a crucial role in attracting new customers and molding their opinions about your services. If your users leave good feedback on your app, any new customer will get influenced by it and decide to give your appointment booking app a try. Thus, you should strive for excellence in delivering services and give your current users a platform to rave about your services.
Appointment Booking App Development: Cloud Storage Integration
Cloud storage is an incorruptible data storage method that is accessible from anywhere. It also offers the backup feature, a very desirable feature as it keeps users' data safe from time to time. An appointment booking app with a cloud storage integration is immune to hacks and secures the user's privacy.
Conclusion
Every business sector requires an appointment booking app to prevent their establishments from going out of business. Also, an appointment booking app bestows a sense of security and safety for people in these trying times.
Today, people seek those services that they can get without visiting public areas, right from their houses. Thus, if you own an appointment booking app, you will have the edge over your rivals. Also, going the extra mile and providing features that your competitors have missed out on will make you appear more professional.
When two professionals meet, they create a masterpiece. We can be the other half of your team. Book a consultation call with our professionals at AppsRhino, and let's create wonders!
Table of Contents
- Introduction
- Summary
- Appointment Booking App Types
- Appointment Booking App Development: Features to Include
- Conclusion